Terms and conditions

Welcome to www.discreetsextoy.in and have a look at all our terms and conditions, which you must read carefully. All those who want to access any type of information from this website must understand, accept and adhere to each and every condition stated by us.

  • We are strictly against selling products till we get the confirmation about the user’s age. To be precise, we first ensure that the user is at least 18 years of age. So, it is necessary for one to mention the age for confirmation, or otherwise, the order shall not be taken.
  • If any wrong or appropriate product has been delivered to the user, he/she must let us know by 48 hours. If the time period exceeds, no matter what the circumstance or reason is, the request shall not be taken at any cost.
  • We will replace the product, be it a wrong one or damaged if the user sends a request for return. We do not refund money in such cases.
  • No used products shall be taken back from the customer. We take return requests for only products that have been delivered in a bad condition or equivalent. No matter what is the reason, return request for used products will be rejected then and there.
  • We strictly sell a product for private use and not for any business purpose. As we solely aim towards promoting sexual wellness, we always instruct our customers not to share our products with anyone, no matter who they are.
  • If the customer is found responsible for causing damage to the product, be it a major or a minor one, we will reject the return request in such cases. As we will not stand accountable for the damage, we shall not grant any return request in relation to that product.